This is the fourth in a four-part series on Creating a Marketing Plan for your arts business.
In our previous posts we discussed Who is Your customer? Where is Your Customer? What Matters to or Bonding with your Customer. In this post we look at some ideas for How to Implement your Marketing Plan.
Now that you know who your customer is, where they hang out and what matters to them, you are ready to start marketing.
The good news? There’s more than way to accomplish this goal. Here are some tips that have worked for us.
- Get a system. Create a calendar to regularly put action into your marketing plan. We recommend a simple spreadsheet using MS Excel or Apple’s Numbers. There are apps you can download to integrate your calendar with other functions. Or use Google Plus where you can use the calendar, store and share documents and more. You can even go low-tech and use a paper calendar. It doesn’t matter. Just have a system. And. Use. It. If you schedule web site updates for 3PM Sunday, keep that promise to yourself or reschedule within 24 hours.
- Plot out your plan. Research how often you can message your customers without losing their trust. For some it’s daily, others, weekly. You might get away with sending a weekly blog or newsletter (with four times more info as sales copy), (which is tweeted and shared on Facebook automatically); two additional Facebook posts (which are automatically tweeted) and one presentation at a non-profit luncheon where you get to sell your books/CDs. Your research will dictate your frequency. Follow others in your industry. Are you comfortable with their frequency and messaging?
- Pre-fill content, wherever and whenever possible. For example, you can write ten blogs one weekend and schedule them to release once a week over the next two and a half months. Prepare content ahead even if you can’t have it generate automatically. You have a system, remember? You can write all your Facebook messages for the month. Collect your images, links, etc. in a file on your favorite device. They’re ready to copy and paste into your posts as you need them. With some preparation your Facebook chores can take only a few minutes each day. Technology can help. Often you can set it up so that when your blog goes live, it notifies your social media of choice. Linking the channels you use is easier than ever and will save time.
- Focus. You can’t do it all. Some say it’s better to NOT be on a social media channel if you aren’t active. Pick the top two or three media your audience uses and wow them. If you’re wildly successful and have more resources, you can expand your channels in the future. If you’re on Facebook, be there. Answer comments. Share information interesting to your tribe. Be frequent and regular. If YouTube is your main channel, do it well.
- Measure and test everything. For example, install analytics in your web site so you can see who visited, how long, which pages they clicked on, how long they stayed on the page (were they reading it or just passing through?); all vital information. Test Facebook posts by posting the same message twice, each time with a different title. Which title garnered more likes/views? These are more clues to what resonates with your customer. Test email subject lines by sending the same message to two different groups using two titles. Measure which title elicited more reaction.
We’ve really only scratched the surface of Creating a Marketing Plan but if you implement a few of these tips you will enjoy exponential growth over doing almost nothing!
If you’re serious about making money from your art business, Create a Marketing Plan. If you need help, let us know.
S2 Seminars, Grow Exponentially – use both sides of your brain!, is a partnership between Shelley Goldbeck and Susan Cramer. To learn more about running your small business, contact us today.